“Charles J did an excellent job helping me to switch my primary domain. I did not expect to receive all the additional support that Charles was able to provide. I really appreciated his help and if there's any employee who deserves a promotion, it's the employee who adds more value to the business than he/she is being paid for. Thank you,...” Read full review
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You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Once you decide you price range, you need to consider how long you'll need web hosting. If it's a short-term project—say, less than a month or two—you can typically receive a refund should you cancel your hosting within 60 days. Some companies offer 30-day money-back guarantees, others offer 90-day money-back guarantees. Once again, it's beneficial to do your homework.
A handful of domains will have restrictions on them, which means you can only purchase them if you meet or exceed certain criteria or have authorization (some examples are .gov, .edu and .mil). But most extensions are available to everyone. In fact, most country code Top Level Domains (ccTLDs) are available for anyone to purchase, even if you don't reside in the country code in question.
As previously mentioned, Bluehost also tops the charts in server hosting — offering fantastic performance at competitive prices. With two to four cores and guaranteed resources, your virtual or dedicated server will be performant, powerful, and online virtually 24/7. The Bluehost team leverages industry-leading open-source technologies, such as KVM and OpenStack, to eke out as much performance as possible, leaving you with the utmost flexibility and reliability. Sold? VPS and dedicated plans include instant provisioning because waiting for your server is so 2000s.
The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage. A hosting provider's Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative. Not all providers release uptime statistics. Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
Web hosting services offer varying amounts of monthly data transfers, storage, email, and other features. Even how you pay (month-to-month payments vs. annual payments) can be radically different, too, so taking the time to plot exactly what your company needs for online success is essential. Many of these companies also offer reseller hosting services, which let you go into business for yourself, offering hosting to your own customers without requiring you to spin up your own servers.
Virtual private servers yield the utmost flexibility at a cost-effective price point. Some of the most performant and popular websites in the world are powered by VPS hosting, and the same can be said of the WordPress platform. From the New York Post and Fortune.com to Spotify and Beyonce.com, millions of websites run on WordPress. HostingAdvice is backed by a virtual server and managed via the WordPress platform. It's a match made in hosting heaven.